Grand Banks Yachts uses a factory-direct sales and service model, which is both inherently different from the standard dealer model and more enjoyable for our customers.

Switching to this new philosophy has allowed Grand Banks to create and maintain strong direct relationships with our customers, and to ensure they receive fast, first-rate service throughout their ownership experience. From inquiry to the purchase and build process to delivery, training and service, our customers have a direct line to the people who design, build and know their yachts inside and out.

This video is part of the Grand Banks Difference series.